Shipping Policy
At Lil's Lovely Treats, we prioritize delivering your products quickly and reliably across the United States and Canada. Please review the details of our shipping process below.
Shipping Destinations
We currently serve customers in the United States and Canada.
Shipping Costs
Shipping costs vary based on your selected service and delivery location. The final shipping fee will be calculated during checkout.
Processing Time
Once your order is placed, we process and prepare it for shipping within 2-3 business days.
Estimated Delivery Time
After processing, delivery typically takes:
- 4-5 business days within the United States.
- 5-7 business days to Canada.
We use trusted carriers such as UPS, USPS, and DHL to ensure your orders arrive safely and on time. Tracking information will be sent to the email provided during checkout once your order is shipped.
If your order hasn't arrived within the estimated delivery times, please contact our support team at lils@lilslovelytreats.com.
If your order hasn't arrived within 60 days of the original purchase date, you may be eligible for a full refund. This excludes any errors due to incorrect shipping details provided by the customer or missed deliveries.
Returns and Refund Guarantee
For items that are defective or not as described in our listings, we will cover the return shipping cost and send a replacement as soon as possible. To qualify for a return:
- Returns must be made within 15 days of the delivery date.
- Items must be in their original packaging and condition.
For more information or assistance, please contact us at lils@lilslovelytreats.com.